Tact is a prudence or a sense of politeness necessary in conversation with friends (or enemies) to maintain a good relationship.
Tact has similar meaning to diplomacy.
Examples of tactfulness are:
- not speaking at all, where there is nothing complimentary to be said
- saying something complimentary even if it is not apparently true (i.e. "That's a unique hat you are wearing."—a compliment though unique may be interpreted in many ways)
Examples of untactfulness are:
- stating that George Bush has big ears. (While possibly true it does not help improve the situation)
- any detrimental comments about a persons appearance, hygiene, or behavior
How to be more tactful
To become more tactful:[1]
1. Practice empathy
2. Be more courteous
3. Keep your emotions in check. See: Self-control and Self-regulation
4. Practice active listening. Give people your full attention.
5. Choose your words carefully, while also being mindful of your body language and tone of voice.
7. Practice humility and avoid pride/hubris. See also: Intellectual humility
8. Think before you speak. Show interest and ask thought provoking intelligent questions. "Respond intelligently, even to unintelligent treatment." – Lao Tzu, Chinese philosopher. See: Questioning skills
9. Plan what you are going to say and think of possible objections.
9. Focus on the facts and be clear/constructive
10. Be concise
11. Negotiate effectively.
12. Follow up if something is not fully resolved
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