Listening skills

Listening is "the ability to accurately receive and interpret messages in the communication process."

Listening is "the ability to accurately receive and interpret messages in the communication process."

Active listening skills

According to Wayne University, active listening skills involve:

1. Pay attention. Give the speaker your undivided attention, and acknowledge the message.

2. Show that you are listening.

3. Provide feedback.

4. Defer judgment.

5. Respond Appropriately.

Active listening skills articles

• Active listening, Mindtools.com

• What Is Active Listening?, VeryWellMind.com

• What Is Active Listening?, Harvard Business Review, 2024

• 11 Active Listening Skills To Practice (With Examples), Indeed.com

• How to have excellent active listening skills, AI

Quotes

See also: Quotes on listening

• "Be better at listening. You're not that interesting. Be better at listening. You're not that interesting. I expected you to Be better. It's not like you climbed Mount Everest. And even if you did I would be more impressed. If you talked less. If you talked less. If you talked less... Now here's how you do it. Step one (step one). Stop thinking 'bout yourself. Step two (step two). Focus on someone else. Step three (step three). Ask them a question, like you care. Step four (step four). Try to care." - Pomplamoose (American band)

• "When people talk, listen completely. Most people never listen." - Ernest Hemingway

• "We have two ears and one tongue so that we would listen more and talk less." - Diogenes

• "The most important thing in communication is hearing what isn't being said." - Peter Drucker, Business consultant

• "Listening is an attitude of the heart, a genuine desire to be with another which both attracts and heals." - L.J. Isham

• "A good listener is not only popular everywhere, but after a while, he gets to know something." - Wilson Mizner

• "To listen well is as powerful a means of communication and influence as to talk well." - according to the official Habits of Mind Institute

• "The first duty of love is to listen." - Paul Tillich

• "To listen is to be vulnerable." - Rollo May

• "Listening is about taking a journey to the interior of the other person." - Hermann Hesse

• "Listening is an art that requires attention over talent, spirit over ego, and others over self." - Dean Jackson

• "I only wish I could find an institute that teaches people how to listen." - Lee Iacocca, Business executive

• "People don't listen to understand. They listen to reply." - Stephen Covey

See also

• Communication skills
• Interpersonal skills
• Teamwork skills
• Questioning skills

External links

• Listening skills
• Developing better listening skills - video