Communication skills
According to Genevieve Northup, MBA, SHRM-CP, HCI-SPTD, four main types of communication are:
- Verbal: Communicating by way of a spoken language
- Nonverbal: Communicating through body language, facial expressions and tone
- Written: Communicating with written language, symbols and numbers
- Visual: Communication by way of photography, art, drawings, sketches, charts and graphs[2]
Contents
Key communication skills
In addition, Genevieve Northup lists these top 10 communication skills:[3]
2. Using the right communication method (pros and cons to using emails, letters, phone calls, in-person meetings or instant messages)
3. Friendliness. See also: Agreeableness
4. Confidence
5. Sharing feedback (For example, feedback such as: sharing specific examples related to the issue; consequences of the issue; asking relevant/insightful questions to formulate solutions to the various issues; and give/accept constructive feedback)
6. Volume and tone
7. Empathy
8. Respect
9. Nonverbal cues
10. Responsiveness (timely responses)
11. Honesty/transparency
Radical transparency:
- What is Radical transparency, Carson College of Business
- Why Startups Should Embrace Radical Transparency, Harvard Business Review
- Ray Dalio Spreads His Gospel of ‘Radical Transparency’, Ray Dalio
Videos:
Writing skills
See also: Writing
Writing is one of the healthiest hobbies that anyone can have. Many can have a wonderful career with it.
An interesting analysis of the average word count by great authors is roughly 1,000 words per day, with some having more and others less.[4]
Advanced writing/composition skills
Advanced writing/composition skills are writing skills that go beyond the freshman year of college.[5] Examples of advanced writing skills are: persuasive writing/copywriting; technical writing and writing for particular fields.
Books on writing, grammar and usage
See also: Books on writing, grammar and usage
- The Hodges Harbrace Handbook by Cheryl Glenn and Loretta Gray, Wadsworth Publishing; 18th edition (January 1, 2012)
- The Blue Book of Grammar and Punctuation: An Easy-to-Use Guide with Clear Rules, Real-World Examples, and Reproducible Quizzes by Lester Kaufman and Jane Straus, Jossey-Bass; 12th edition (May 4, 2021)
- High School English Grammar and Composition Book (Multicolour Edition) by V, Prasada, Rao N D, S Chand & Company (December 1, 2015) - Revision of a popular book by Wren and Martin (Separate answer key book is available)
- Writers INC: A Student Handbook for Writing and Learning (Write Source 2000 Revision) by Patrick Sebranek, Dave Kemper, Verne Meyer and Chris Krenzke, GREAT SOURCE; 6th edition (August 22, 2005)
- The Elements of Style, Fourth Edition by William Strunk Jr. and E. B. White, Independently published (March 16, 2023)
- On Writing Well: The Classic Guide to Writing Nonfiction by William Zinsser, Harper Perennial; Anniversary,Reprint edition (April 5, 2016)
- The New Oxford Guide to Writing by Thomas S. Kane, Oxford University Press; Reprint edition (April 28, 1994)
- Style: Lessons in Clarity and Grace by Joseph M. Williams and Gregory G. Colomb, Pearson; 10th edition (January 14, 2010)
- An Utterly Correct Guide to Clarity and Style: Dreyer's English by Benjamin Dreyer, Random House Trade Paperbacks; Reprint edition (August 4, 2020)
- Garner's Modern English Usage 4th Edition, by Bryan Garner, Oxford University Press; 5th edition (November 17, 2022)
- Spunk & Bite: A Writer's Guide to Punchier, More Engaging Language & Style by Arthur Plotnik, Random House Reference; Reprint edition (May 8, 2007)
- The Elements of Eloquence: Secrets of the Perfect Turn of Phrase by Mark Forsyth, Icon Books Ltd; UK ed. edition (January 1, 2016)
- Grammar for a Full Life: How the Ways We Shape a Sentence Can Limit or Enlarge Us by Lawrence Weinstein, Lexigraphic Publishing (November 17, 2020)
Public speaking
See also: Public speaking
Public speaking refers to "the act of delivering a prepared speech or presentation to an audience. It's a form of communication where a speaker addresses a group of people, often with a specific purpose, such as to inform, persuade, or entertain. Effective public speaking involves not only the content of the speech but also how it's delivered, including nonverbal cues and engagement with the audience."[6]
Speaking skills resources
- How to be Heard: Secrets for Powerful Speaking and Listening (Communication Skills Book)
- instant Voice Training: How to Train Your Voice Instantly!
- Vocal Leadership: 7 Minutes a Day to Communication Mastery by Arthur Samuel Joseph, with a foreword by Roger Goodell
- Speak and Be Heard: 101 Vocal Exercises for Professionals, Public Speakers and Voice Actors by Richard Di Britannia
- It's the Way You Say It by Carol A Fleming PhD
- The Sound of Your Voice by Carol A Fleming PhD
- Set Your Voice Free: How to Get the Singing or Speaking Voice You Want by Roger Love and Donna Frazier
- Voice for Performance: Training the Actor's Voice by Linda Gates
- Executive Presence: The Missing Link between Merit and Success by Sylvia Ann Hewlett and Rosalind Ashford
- How to have excellent speaking skills, AI
See also
External links
- Vinh Giang YouTube channel, Communications expert
Verbal Communication skills:
Non-verbal communication:
Listening skills:
References
- ↑ 10 Communication Skills for Your Life and Career Success
- ↑ 10 Communication Skills for Your Life and Career Success
- ↑ 10 Communication Skills for Your Life and Career Success by Genevieve Northup, MBA, SHRM-CP, HCI-SPTD
- ↑ https://wordcounter.net/blog/2017/12/04/103207_the-daily-word-counts-of-19-famous-writers.html
- ↑ Advanced Composition
- ↑ Public speaking