Difference between revisions of "Decision making"

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(OODA loop decision making process)
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*[https://www.youtube.com/playlist?list=PLbjmSS6LZDGpH_tYbKGokLVfwgk8t42zW Mindset of champions] - video playlist
 
*[https://www.youtube.com/playlist?list=PLbjmSS6LZDGpH_tYbKGokLVfwgk8t42zW Mindset of champions] - video playlist
 
*[https://www.youtube.com/playlist?list=PLbjmSS6LZDGqEIJvU7YypXp0USEYGGjOs Mindset - videos] - Video playlist
 
*[https://www.youtube.com/playlist?list=PLbjmSS6LZDGqEIJvU7YypXp0USEYGGjOs Mindset - videos] - Video playlist
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==== Decision making, emotional intelligence and achievement ====
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"Research indicates a strong positive correlation between emotional intelligence (EI) and [[achievement]], suggesting that individuals with high EI tend to perform better academically and professionally due to their ability to manage their emotions, understand others, and navigate challenging situations effectively, leading to increased [[motivation]], [[Psychological resilience|resilience]], and better [[Decision making|decision-making skills]]."<ref>
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*[https://www.google.com/search?q=emotional+intelligence+and+achievement&oq=emotional+intelligence+and+achievement&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIICAEQABgWGB4yCAgCEAAYFhgeMggIAxAAGBYYHjIICAQQABgWGB4yCAgFEAAYFhgeMggIBhAAGBYYHjIICAcQABgWGB4yCAgIEAAYFhgeMgYICRAuGEDSAQkxMzA5NGowajGoAgCwAgA&sourceid=chrome&ie=UTF-8  Emotional intelligence and achievement]
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*[https://bmcpsychology.biomedcentral.com/articles/10.1186/s40359-024-01886-4#:~:text=The%20study%20found%20that%20emotional%20intelligence%20was,the%20effects%20were%20stronger%20among%20postgraduate%20students.&text=The%20study%20found%20that%20emotional%20intelligence%20is,characteristics%20such%20as%20self%2Defficacy%2C%20motivation%2C%20and%20resilience. Emotional intelligence impact on academic achievement and psychological well-being among university students: the mediating role of positive psychological characteristics], BMC Psychology, 12, Article number: 389 (2024).
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*[https://www.psichi.org/page/281Eye-IQ-vs-EQ-for-Career-Success#:~:text=EQ%20yields%20more%20resilient%20employees.&text=When%20things%20get%20tough%2C%20they,proactively%20seek%20support%20when%20needed. IQ vs EQ for Career Success] by Diane A. Safer, PhD, International Honor Society in Psychology
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*[https://www.sciencedirect.com/science/article/pii/S1871187123001244#:~:text=Emotional%20intelligence%20is%20strongly%20correlated,et%20al.%2C%202010). Emotional intelligence and academic performance: A systematic review and meta-analysis], ''Thinking Skills and Creativity''. Volume 49, September 2023, 101355.
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*[https://www.preprints.org/manuscript/202310.2029/v2 Emotional Intelligence as Indicator for Effective Academic Achievement within the School Setting: A Comprehensive Conceptual Analysis], DOI:10.20944/preprints202310.2029.v2
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*[https://www.peoplebuilders.com.au/blog/achievement-drive#:~:text=Achievement%20drive%20is%20one%20of,and%20to%20make%20significant%20accomplishments. Why Even Smart People Fail. Lack of achievement drive and emotional intelligence]
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*[https://www.sciencedirect.com/science/article/abs/pii/S0190740920322696#:~:text=Students%20with%20high%20EI%20can,better%20in%20their%20academic%20activities. The significance of emotional intelligence to students’ learning motivation and academic achievement: A study in Hong Kong with a Confucian heritage], Children and Youth Services Review]. Volume 121, February 2021, 105847
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*[https://evolvedmetrics.com/lack-of-emotional-intelligence-and-the-impact-on-team-performance/#:~:text=Emotional%20intelligence%20plays%20a%20pivotal,resolution%2C%20productivity%2C%20and%20creativity. Lack of Emotional Intelligence and the Impact on Team Performance (5 Key Areas)]
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*[https://www.researchgate.net/publication/354940588_Emotional_intelligence_promotes_optimal_learning_engagement_and_achievement_A_mixed-methods_study Emotional intelligence promotes optimal learning, engagement, and achievement: A mixed-methods study], ''Current Psychology'' 42(2). DOI:10.1007/s12144-021-02294-2</ref>
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As far as emotional intelligence and [[sales]] performance, according to HR.com: "Hay Group states one study of 44 Fortune 500 companies found that salespeople with high EQ produced twice the revenue of those with average or below average scores. In another study, technical programmers demonstrating the top 10 percent of emotional intelligence competency were developing software three times faster than those with lower competency."<ref>[https://www.hr.com/en/communities/training_and_development/the-importance-of-emotional-intelligence-in-the-wo_eak314gc.html The Importance of Emotional Intelligence in the Workplace: Why It Matters More than Personality]., HR.com</ref> 
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In one company, sales reps that received EQ training outsold the control group by an average of 12%, equating to over $55,000 each.<ref>[https://www.xbinsight.com/resources-list/blog/emotional-intelligence-for-sales-success/#:~:text=Sales%20reps%20with%20high%20EI,equating%20to%20over%20%2455%2C000%20each. WHY EMOTIONAL INTELLIGENCE IN SALES IS THE NEXT HIGH-PERFORMANCE DIFFERENTIATOR]</ref>
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[[File:Emotional intelligence and achievement.png|thumbnail|center|800px|Source: [https://www.google.com/search?q=emotional+intelligence+and+achievement&oq=emotional+intelligence+and+achievement&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIICAEQABgWGB4yCAgCEAAYFhgeMggIAxAAGBYYHjIICAQQABgWGB4yCAgFEAAYFhgeMggIBhAAGBYYHjIICAcQABgWGB4yCAgIEAAYFhgeMgYICRAuGEDSAQkxMzA5NGowajGoAgCwAgA&sourceid=chrome&ie=UTF-8  Emotional intelligence and achievement] ]]
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{{Clear}}
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'''Articles:'''
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*[https://www.psichi.org/page/281Eye-IQ-vs-EQ-for-Career-Success#:~:text=EQ%20yields%20more%20resilient%20employees.&text=When%20things%20get%20tough%2C%20they,proactively%20seek%20support%20when%20needed. IQ vs EQ for Career Success] by Diane A. Safer, PhD, International Honor Society in Psychology
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*[https://www.peoplebuilders.com.au/blog/achievement-drive#:~:text=Achievement%20drive%20is%20one%20of,and%20to%20make%20significant%20accomplishments. Why Even Smart People Fail. Lack of achievement drive and emotional intelligence]
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*[https://evolvedmetrics.com/lack-of-emotional-intelligence-and-the-impact-on-team-performance/#:~:text=Emotional%20intelligence%20plays%20a%20pivotal,resolution%2C%20productivity%2C%20and%20creativity. Lack of Emotional Intelligence and the Impact on Team Performance (5 Key Areas)]
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== OODA loop decision making process ==
 
== OODA loop decision making process ==

Revision as of 02:03, March 2, 2025

Management is a process of planning, decision making, organizing, leading, motivation and controlling the human resources, financial, physical, and information resources of an organization to reach its goals efficiently and effectively."[1]

Decision making is the process of choosing between various options by gathering relevant information and evaluating various alternatives. It can be a rational or irrational process.

Steps in the decision-making process:[2]

1. Identify the decision/goal: Define the objective of the decision. See: Management by objectives

2. Collect the relevant information/data. Identify key variables, stakeholders and others who may be affected.[3]

3. Weigh the evidence (This may involve others due to various expertises and other considerations)

4. Identify the alternatives. Think about the potential outcomes of each option which includes: focusing various efforts on areas with the highest potential impact; probabilities (most likely outcomes and probability of various outcomes); potential gains/losses; potential long-term consequences; ripple effects; (Especially relative to systems. See: Systems thinking); opportunity cost; using creativity and sound problem solving methods; deciding if contingencies plans are needed in case the decision does not work out (See: Plan A: Make sure to have a Plan B!); potential exponential/outsize results (Including tipping points where relatively small changes can lead to dramatic shifts) and diminishing returns in various areas.[4][5] This may involve getting other parties involved (For example: Various expertises, brainstorming with others; team decision making, and mentors). See: Collaboration and Teamwork skills

5. Make a decision: Choose an option based on the information gathering process and identifying the alternatives. This may involve getting other parties involved (For example: various expertises, team decisions; brainstorming with others, mentors and prayer).[6] See: Collaboration and Teamwork skills

6. Take action

7. Evaluate the decision: Consider how well the decision met the goals.

8. Review the decision based on the results. Take into account things such as: uncertainty due to incomplete information; potential for improvement; probabilities of outcomes based on various actions and having enough data to make an accurate assessment.[7][8]

Emotional regulation and decision making

See also: Self-regulation and Self-awareness and Emotional intelligence and Peak performance and Metacognition and Rationality and Rational thinking and Positive thinking and Self-talk and Risk and Risk management and Mindfulness and Stress management and Mental toughness and Psychological resilience and Courage and Confidence and Negative thinking and Pessimism and Irrational thinking

"Emotional regulation refers to the ability to manage and control one's emotions, and it plays a crucial role in decision making as strong emotions can significantly impact our judgment, often leading to impulsive or irrational choices; therefore, effectively regulating emotions allows for more thoughtful and balanced decision-making processes."[10]

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Videos:

Emotional intelligence and decision making

The Thinker by Auguste Rodin, 1902.

See also: Emotional intelligence and Self-regulation and Empathy and Interpersonal skills and Collaboration and Social trust and Cognitive bias and Cognitive flexibility and Change and Change management and Rationality and Rational thinking and Critical thinking and Evidence-based thinking

Emotional intelligence (EI) "refers to the ability to perceive, control and evaluate emotions."[11]

The five components of emotional intelligence are: self-awareness, self-regulation, motivation, empathy, and social skills.[12]

"Emotional intelligence (EI) plays a crucial role in decision thinking by allowing individuals to recognize and manage their own emotions, which helps them make more informed and rational choices by preventing strong emotions from clouding their judgment; essentially, it enables people to be aware of how their feelings might influence their decision-making process, allowing them to make better choices based on logic and reason rather than solely on emotion."[13]

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Journal articles:

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Decision making, emotional intelligence and peak performance

See also: Emotional intelligence and Peak performance and Mindset and Social intelligence and Interpersonal skills and Empathy and Problem solving and Creative problem solving and Openness and Creativity and Innovation and Mental toughness and Psychological resilience and Antifragility and Teamwork skills and Leadership

Usain Bolt avoids thinking about his weaknesses before a race. Sometimes he thinks about how he will celebrate if he wins.[14]

Usain Bolt beating Tyson Gay and setting a 100 meter world record at the 2009 World Championships in Athletics in Berlin, Germany.

In the field of psychology, particularly sport psychology, peak performance is a mental and physiological state that is also known as peak experience, the zone of optimal functioning and flow. It specifically refers to a moment when an individual puts it all together, when they are in the zone of "flow state", and when they achieve an exceptional performance.[15]

According to Medical News Today:

The term “flow state” describes a mental state in which a person is completely focused on a single task or activity. They are directing all of their attention toward the task, and they do not experience many thoughts about themselves or their performance. Some people refer to this informally as being “in the zone.”

The concept of flow comes from the field of positive psychology, which is the study of things that help humans thrive. Mihaly Csikszentmihalyi, who was an influential part of the movement, coined the term.

Flow has similarities with mindfulness, as both involve a focus on the present moment. However, people often use the term “flow” in reference to situations in which they are being productive, whereas a person can be in a state of mindfulness regardless of whether they are doing a task.[16]

Performance anxiety can hinder a person when it comes to peak/exceptional performance.

"Emotional intelligence plays a crucial role in effective decision-making, directly impacting an individual's ability to reach peak performance by enabling them to manage their emotions, understand others' perspectives, and make well-considered choices under pressure, ultimately leading to better outcomes and increased success in various situations."[17]

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Decision making, emotional intelligence and achievement

"Research indicates a strong positive correlation between emotional intelligence (EI) and achievement, suggesting that individuals with high EI tend to perform better academically and professionally due to their ability to manage their emotions, understand others, and navigate challenging situations effectively, leading to increased motivation, resilience, and better decision-making skills."[18]

As far as emotional intelligence and sales performance, according to HR.com: "Hay Group states one study of 44 Fortune 500 companies found that salespeople with high EQ produced twice the revenue of those with average or below average scores. In another study, technical programmers demonstrating the top 10 percent of emotional intelligence competency were developing software three times faster than those with lower competency."[19]

In one company, sales reps that received EQ training outsold the control group by an average of 12%, equating to over $55,000 each.[20]

Articles:


OODA loop decision making process


Source: OODA Loop

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Books

33% of high school graduates never read another book the rest of their lives and 42% of college grads never read another book after college.[21]

See also: Books on decision making

  • The Art of Clear Thinking: A Stealth Fighter Pilot's Timeless Rules for Making Tough Decisions by Hasard Lee. St. Martin's Press; First Edition (May 23, 2023)
  • How to Decide: Simple Tools for Making Better Choices by Annie Duke. Portfolio; Illustrated edition (October 13, 2020)
  • Thinking in Bets: Making Smarter Decisions When You Don't Have All the Facts by Annie Duke. Portfolio; Illustrated edition (February 6, 2018)
  • The Decision Book: Fifty Models for Strategic Thinking by Mikael Krogerus and Roman Tschäppeler. W. W. Norton & Company; Fully Revised edition (May 8, 2018)
  • The Science of Intelligent Decision Making: How to Think More Clearly, Save Your Time, and Maximize Your Happiness. Destroy Indecision! by Peter Hollins. ASIN: B06Y46DTLC. Publication date: April 8, 2017
  • Decisive: How to Make Better Choices in Life and Work by Chip Heath and Dan Heath. Crown Currency; 1st edition (March 26, 2013)

Christian books on decision making:

  • Better Decisions, Fewer Regrets: 5 Questions to Help You Determine Your Next Move by Andy Stanley. Zondervan (October 20, 2020)
  • What's Your Decision?: How to Make Choices with Confidence and Clarity: An Ignatian Approach to Decision Making by Father J. Michael Sparough SJ, Jim Manney, Father Tim Hipskind SJ. Loyola Press; First Edition (March 1, 2010)

Business related books on decision making:

  • Smart Choices: A Practical Guide to Making Better Decisions by John S. Hammond, Ralph L. Keeney and Howard Raiffa. Harvard Business Review Press; 1st edition (August 25, 2015)

Quotes

  • "Shelving hard decisions is the least ethical course." - Adrian Cadbury
  • "You cannot make progress without making decisions" - Jim Rohn, Public speaker
  • "May your choices reflect your hopes, not your fears" - Nelson Mandela
  • "Sometimes it's the smallest decisions that can change your life forever" - Keri Russell
  • "Whenever you see a successful business, someone once made a courageous decision" - Peter F. Drucker, Management consultant
  • “There’s no problem so bad you can’t make it worse.” - Hasard Lee, The Art of Clear Thinking: A Stealth Fighter Pilot's Timeless Rules for Making Tough Decisions by Hasard Lee. St. Martin's Press; First Edition (May 23, 2023)
  • “A good pilot uses superior judgment to avoid situations that require the use of superior skill.” - Hasard Lee, The Art of Clear Thinking: A Stealth Fighter Pilot's Timeless Rules for Making Tough Decisions by Hasard Lee. St. Martin's Press; First Edition (May 23, 2023)
  • “Never underestimate how wrong you can be. Even the most careful planning can be overtaken by external events and circumstances.” - Dan Peña, American businessman and business coach [22]

See also

External links

Videos:

References

  1. What is Management? Definition, Concept, Features. LECTURE NOTES ON MANAGEMENT CONCEPTS FOR STUDENTS ACADEMICS USE BY-DR.NEHA MATHUR
  2. Summary of the Book The Art of Clear thinking, SoBrief.com
  3. The Art of Clear Thinking, Sobrief.com
  4. Better Decisions, Fewer Regrets, Sobrief.com
  5. An Ignatian Framework for Making a Decision
  6. Thinking in Bets: Making Smarter Decisions When You Don’t Have All the Facts by Annie Duke
  7. Thinking in Bets by Annie Duke – A Visual Summary
  8. Domains of Emotional Intelligence, MBA Knowledge Base
  9. Emotional intelligence
  10. Domains of Emotional Intelligence, MBA Knowledge Base
  11. How the world’s fastest man Usain Bolt mentally prepares for a race CNBC
  12. What Is Peak Performance, Anyway? by Dr. Donna Marino
  13. What a flow state is and how to achieve it, Medical News Today
  14. The Importance of Emotional Intelligence in the Workplace: Why It Matters More than Personality., HR.com
  15. WHY EMOTIONAL INTELLIGENCE IN SALES IS THE NEXT HIGH-PERFORMANCE DIFFERENTIATOR
  16. Sobering Statistics About Readers Today
  17. Dan Peña - Twitter post