The problem solving process involves "defining the problem, generating solutions, evaluating options, and implementing a solution."[1]
Root cause analysis is a problem solving technique used to identify the fundamental reasons why an event or problem occurred. It goes beyond merely addressing the immediate symptoms to uncover the underlying causes which prevents recurrence and also improving systems.[2]
External links
- Root Cause Analysis: What It Is & How to Perform One, Harvard Business School
- How to do Root Cause Analysis? Everything You Need to Know, Six Sigma related website
- What is root cause analysis?, Tech Target
- A Breakdown of Root Cause Analysis: Identifying The Root Cause
- Root Cause Analysis: A Complete Guide With Example (2023)
- Root cause analysis, American Society for Quality
Videos:
- Root cause analysis - video playlist, Video playlist
References
- ↑ Problem solving process
- ↑
- Root cause analysis
- Root Cause Analysis: What It Is & How to Perform One, Harvard Business School
- How to do Root Cause Analysis? Everything You Need to Know, Six Sigma related website
- What is root cause analysis?, Tech Target
- A Breakdown of Root Cause Analysis: Identifying The Root Cause
- Root Cause Analysis: A Complete Guide With Example (2023)
- Root cause analysis, American Society for Quality