Difference between revisions of "User:Conservative/Teamwork skills"

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*[https://www.youtube.com/playlist?list=PLWo-PXvaXLADT_3Fav-MDaRfnUcS0fC1m Teamwork skills]
 
*[https://www.youtube.com/playlist?list=PLWo-PXvaXLADT_3Fav-MDaRfnUcS0fC1m Teamwork skills]
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== Team leadership skills ==
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Videos:
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*[https://www.youtube.com/playlist?list=PLWo-PXvaXLADT_3Fav-MDaRfnUcS0fC1m Team Leadership skils]
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Articles/books:
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*[https://blog.vantagecircle.com/team-leader-skills/ 9 Extremely Crucial Team Leader Skills]
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*[https://online.hbs.edu/blog/post/team-management-skills 7 SKILLS YOU NEED TO EFFECTIVELY MANAGE TEAMS]
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*[https://www.indeed.com/career-advice/career-development/skills-of-effective-team-leaders 7 Skills Used by Effective Team Leaders in the Workplace]
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*[https://archive.org/details/isbn_9780130484710 The Art of the Leader] by William A. Cohen, Online book
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=== Key skills ===
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Here are seven core skills that you must add to your toolbox if you wish to succeed as a leader:
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*1. Goal Setting. The ability to set goals is one of the core competencies of an effective leader. ...
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*2. Delegation.
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*3. Decision Making
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*4. Communication
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*5. Time Management
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*6. Problem Solving
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*7. Relationship Building.
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== Coach Herb Brooks in the 2004 movie Miracle ==
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In the classic 2004 hockey movie Miracle, coach Herb Brooks said about the 1980 USA Olympic Hockey team beating the Soviet Union Olympic hockey team:
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"The only way we can compete with the Eastern Bloc teams is if we're willing to change. Change the way we train, the way we prepare, even change our schedule. I think we need to make it longer.  You know, tougher.  Much more competitive.
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We also need to change the way we play the game. My plan is to adopt a new style. A hybrid of the Soviet school and the Canadian school. A combination that requires the highest level of conditioning, speed, creativity, and most of all, team chemistry."
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=== Charles A. Garfield's thoughts ===
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"Charles Garfield is the author of the widely acclaimed "Peak Performance" trilogy: Peak Performers, Team Management, and Second to None. Together, the three books -- which focus on high-performing individuals, teams, and organizations, respectively -- are a blueprint for managers pressured to continuously improve while doing more with less.
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Garfield's work as a computer analyst and leader of a team of engineers, scientists, and support staff on the Apollo 11 project first led to his discovery of the dynamics of peak performance. For over thirty years, Garfield has conducted a continuous study of business high achievers and their companies. As founder and CEO of Shanti Project, a volunteer organization, he inspired service excellence for peak performers of another kind: patients and families facing life-threatening illness. For his work with Shanti, Garfield was named "National Activist of the Year."
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Educom Review: Does the individual-effort paradigm limit performance?
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Garfield: Sure. It limits quality. It limits service. If you don't get along with the person you are serving, you are simply not going to provide excellent service. So this "us vs. them" paradigm limits quality, service, performance, speed, innovation -- all the things we have identified over the last two decades as being critical to success in a global economy. At the highest level of productivity, all of those things are best served by a collaborative model that values both individual and team effort.
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Educom Review: Why do people perform better in peak-performing teams than they would individually?
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Garfield: Because they have coworkers with whom they can brainstorm and innovate. Most innovation is collaborative, despite the fact that we still believe that Thomas Edison, Albert Einstein, and a few chosen people in the back room are coming up with major breakthroughs all by themselves. If I have colleagues to brainstorm with, if I have people on whom I can rely for facts and strategies and tactics, and if we're all part of the same team pulling in the same direction toward shared missions and goals, then we'll see what I saw on the Apollo 11 project, one of the greatest collaborative efforts in history.
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Educom Review: What strategies do you suggest to enhance peak performance?
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Garfield: There is no quick fix. There is no one perfect program, no one right way. You have to come up with a system that constantly gets refined and tailored, with innovation being the norm. You are constantly in the design and redesign mode.
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I offer flexible blueprints in my speeches, ones that we can adapt or adopt, test or ignore completely. The strategy depends entirely on the fit between that blueprint and the organization's needs. When we are serious about the radical redesign of processes with an aim toward quantum leaps in performance, flexibility is central to our success. Today there is too much change, flux, and fluidity to be rigid, to pretend that there is only one right way. In fact, there is no single right way that you can impose on any organization, no one canned quality or service program that you can expect to work for everyone.
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Educom Review: What should organizations do first?
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Garfield: Organizations begin the process of transformation by addressing some basic questions: What is our company's vision of the future? What values guide our actions as we move toward achieving our vision? What kind of organization do we want to create? Also, what business are we really in? What are our mission and goals?
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Educom Review: Are there signs that an organization is moving in the direction of transformation?
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Garfield: Yes. The organization adopts a fluid, flexible structure that accommodates rapid change and generates continuous innovation. A new thinking is evident within the organization, a mindset that eschews the "one right way" of doing things and that embraces change and reconciles opposite points of view.
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Educom Review: For many years, you've talked about having a sense of mission. Is that more important than ever?
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Garfield: Yes. The mission of the individual needs to align with the mission of the team, which needs to align with the mission of the organization. In fact, I would take it further -- the mission of the organization needs to align with the mission of the society in which it is embedded and the mission of the planet to which we are all indebted.
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Educom Review: Why is it hard for people to keep that big picture in their heads?
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Garfield: Most of us are dealing with a chronic state of present shock, trying to get through the day. But everybody can ask, "To what degree is my mission in line with the mission of my organization?" If it isn't aligned, you're in for problems. If it is, your career will more likely prosper. Peak performers keep both the bird's eye and the worm's eye view in mind -- to think globally, and act locally. This is just as important in managing a career or team as it is in managing an organization.
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Educom Review: Suppose you have a high degree of mission alignment; will that make a significant difference in the meaning and quality of your life?
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Garfield: You can be maximally aligned, but if your work does not have a deep meaning and purpose for you, if you don't have a deep sense of appreciation and gratitude for what you are contributing and a deep sense of pride in what you do and what your organization does, then the quality of your life and work will suffer. I see that too much, unfortunately. That's what demotivates people -- the absence of meaning, purpose, and pride.
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The most powerful human motivator of all is the desire to be proud of ourselves in the pursuit of something we care about deeply. Some day, we in business will learn to tap the same creative wellspring of human motivation and spirit that gets tapped in causes that human beings hold most dear. Then our best energies will be unleashed in pursuit of aims valued by organizations and by the people who work in them. We will then have a far more ennobling view of business and work -- a view that allows us to see our efforts as powerful contributions to the life of our nations and to the life of the natural environment on which we depend."[https://www.educause.edu/ir/library/html/erm/erm99/erm9958.html]
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== Teamwork skills articles and resources ==
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*[https://www.herzing.edu/blog/7-important-teamwork-skills-you-need-school-and-your-career Teamwork skills]
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=== Communication skills ===
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*[https://www.herzing.edu/blog/communication-skills-theyre-more-important-you-might-think Communication skills]
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=== Collaboration skills ===
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*[https://zety.com/blog/collaboration-skills#:~:text=Collaboration%20skills%20%2C%20also%20called%20collaborative,that%20facilitate%20collaboration%20and%20teamwork. Colloboration skills]
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*[https://zety.com/blog/interpersonal-skills#6 Interpersonal skills]
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Smooth interpersonal relations:
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*[https://development-academy.co.uk/news-tips/how-to-win-friends-influence-people-in-8-key-points/ 8 takeaways from Dale Carnagie's book How to Win Friends and Influence People]
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*[https://theartofliving.com/wp-content/uploads/2022/01/How-to-Win-Friends-and-Influence-People-PDF-Summary.pdf How to Win Friends and Influence People by Dale Carnegie - Book Summary]
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*[https://blog.gembaacademy.com/wp-content/uploads/2014/07/How-to-Win-Friends-and-Influence-People-Book-Summary.pdf How to Win Friends and Influence People - Book Summary]
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Conflict resolution skills:
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*[https://www.indeed.com/career-advice/career-development/conflict-management-skills Conflict management skills]
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*[https://blog.hubspot.com/service/conflict-resolution-skills 27 Conflict Resolution Skills to Use with Your Team and Your Customers]
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*[https://www.youtube.com/watch?v=yo47sjThtgU&list=PLWo-PXvaXLACkpwWWSovbO8BAMZO6JiV_ Conflict resolution and negotiations - playlist]
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*[http://www.ted.com/talks/william_ury# William Ury: The walk from "no" to "yes"]
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*[http://www.chsbs.cmich.edu/leader_model/development/media/Targeted%20Lessons/ConflictRes.htm Tips For Resolving Conflicts/Negotiating]
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*[http://ce.columbia.edu/negotiation-and-conflict-resolution Negotiation and conflict resolution]
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*[http://www.usip.org/events/introduction-negotiation-and-conflict-management Negotiation and conflict resolution]
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*[http://ocw.mit.edu/courses/sloan-school-of-management/15-667-negotiation-and-conflict-management-spring-2001/ Negotiation and conflict resolution]
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*[http://www.marsdd.com/news-and-insights/negotiation-conflict-resolution-perfecting-a-skill-you-use-daily/ Negotiation and conflict resolution]
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*[http://en.wikipedia.org/wiki/Conflict_resolution Conflict resolution]
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== Interpersonal skills ==
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Interpersonal skills videos:
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*[http://www.youtube.com/watch?v=w97dR3OJB1k&list=PLWo-PXvaXLADKaXY8q73c84UKQzr7YMjn Interpersonal skills - playlist]
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Verbal Communication skills:
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*[http://www.youtube.com/watch?v=D5hMN_XkPQA&list=PLWo-PXvaXLABeYuKRUyR-qEe8IHu4XGHQ Communication skills - playlist]
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Non-verbal communication:
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*[http://www.youtube.com/watch?v=MXFpOWDAhvM&list=PLWo-PXvaXLAA5pJ3hUIhgxs-1WwhV7Yh0 Non-verbal communication]
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Listening skills:
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*[http://www.youtube.com/watch?v=Y9LBUf1NzU0&list=PLWo-PXvaXLACpveB6pxcVBNAHw4o_Wt0H Developing better listening skills]
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Negotiation skills:
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*[http://www.youtube.com/watch?v=MXFpOWDAhvM&list=PLWo-PXvaXLAA5pJ3hUIhgxs-1WwhV7Yh0 Negotiation skills]
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Dealing with anger:
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*[http://www.youtube.com/watch?v=fBWlmyN0MuI&list=PLWo-PXvaXLABGBIXWnnSioZXZJU7HYymu Dealing with anger]
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Conflict resolution:
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*[http://www.youtube.com/watch?v=6xCkhV7zhuw&list=PLWo-PXvaXLADloqYNMTeHfNG2iXrAZvmP Conflict resolution - playlist]
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*[http://www.youtube.com/watch?v=A6Bwu-S0Z6o&list=PL6F2E5AE08AE9752C Conflict resolution - playlist]
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*[https://sites.google.com/site/conflictresolution347934/ Conflict resolution]
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Teamwork:
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*[http://www.youtube.com/watch?v=RQXHoWDazpE&list=PLWo-PXvaXLADH8GMfDOqYa5kjrCjmkGXf Teamwork skills - playlist]
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==== Articles ====
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*[http://www.skillsyouneed.com/interpersonal-skills.html What are interpersonal skills?]
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*[http://voices.yahoo.com/five-great-interpersonal-skills-work-5394557.html 5 great interpersonal skills - General effective communication, assertive communication, anger management, conflict resolution and teamwork]
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==== Mind maps ====
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*[http://www.mindmeister.com/40950677/how-to-win-friends-influence-people Mindmap of Dale Carnegie's classic How to win friends and influence people]
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==== Social psychology ====
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*[https://effectiviology.com/category/social-psychology/ Social psychology]
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*[https://effectiviology.com/chutzpah/#How_to_use_chutzpah Chutzpah: The Benefits and Dangers of Audacity]
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{{Clear}}
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[[File:512px-Solomon and the Plan for the Temple.jpg|thumbnail|center|350px|"Better to meet a she-bear robbed of its cubs than to confront a fool immersed in folly." - Wise King Solomon, Proverbs 17:12 (NRSV) ]]
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{{Clear}}
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== Problem Solving ==
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[[File:2128339616 19664c7895.jpg|thumbnail|right|375px|"The first to plead his case seems right, Until another comes and examines him." - Solomon, (Proverbs 18:17 NASB) ]]
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*[https://www.youtube.com/watch?v=bZXDGQSuF9I&list=PLWo-PXvaXLABLFmP_oKdv4JDxOiG8F7XL Effective problem solving]
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*[https://www.youtube.com/watch?v=6SVUo2dGcUk&list=PLWo-PXvaXLADWU2Dy4lAFPaRLQBHWYZ8e Creative problem solving]
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*[https://www.youtube.com/playlist?list=PL_N6UbeInhwfj0RTWhlfAmGQzVk6XeWVc Dr. Edward De Bono's Thinking Course from PBS]
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'''Ray Dalios 5 steps to success (problem solving included):'''
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*[https://commoncog.com/blog/dalios-5-step-process-to-getting-what-you-want/ Ray Dalio's 5 Step Process (To Getting What You Want Out Of Life)]
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[[File:Screenshot-2025-04-13-at-6.33.53 PM-1024x804.png|center|600px|thumb]]
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'''Articles:'''
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*[http://www.seminarsondvd.com/ourarticles/ProblemSolving.aspx Problem solving skills]
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*[http://www.realinnovation.com/commentary/archive/non_linear_problem_solving.html Non-linear problem solving]
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*[http://www.thinking.net/Systems_Thinking/systems_thinking.html Systems thinking]
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*[http://www.thinking.net/Systems_Thinking/OverviewSTarticle.pdf Overview of systems thinking]
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*[http://www.sixsigmaonline.org/six-sigma-training-certification-information/articles/problem-solving-with-six-sigma-root-cause-analysis.html Problem Solving With Six Sigma Root Cause Analysis]
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*[http://www.managementhelp.org/systems/systems.htm#anchor6250 Systems Thinking and Systems Tools]
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*[http://inderscience.metapress.com/app/home/contribution.asp?referrer=parent&backto=issue,3,6;journal,3,20;linkingpublicationresults,1:112380,1 Enhancing the Six Sigma problem-solving methodology using the systems thinking methodologies]
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*[http://monash.academia.edu/JoachimSturmberg/Papers/74546/Systems-and-complexity-thinking-in-general-practice---Part-1---clinical-application Systems and complexity thinking]
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*[http://multispective.wordpress.com/2007/03/06/from-solution-to-contextualized-solution-system-process/ From “solution” to “contextualized solution systems”]
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*[http://www.iiisci.org/journal/CV$/sci/pdfs/P594305.pdf Systems thinking applied to business]
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*[http://en.wikipedia.org/wiki/TRIZ TRIZ]
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*[http://en.wikipedia.org/wiki/Lateral_thinking Lateral thinking]
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Systems thinking:
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*[https://www.youtube.com/watch?v=lhbLNBqhQkc&index=7&list=PLc2eSR_oncVhHl00jCLkRCyV-zbQ1yLwZ Systems thinking]
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George Polya's 4 steps to problem solving:
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*[http://en.wikipedia.org/wiki/How_to_Solve_It How to solve it - overview] by George Polya
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*[http://teacher.scholastic.com/lessonrepro/lessonplans/steppro.htm 4 steps to problem solving]
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*[https://www.youtube.com/watch?v=uCS7GO0fkc4&list=PLWo-PXvaXLAA5q5uoVhy9cZEwrt2KdTJS Polya's problem solving techniques]
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VUCA:
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*[http://www.slideshare.net/dcaron/its-a-vuca-world-cips-cio-march-5-2009-draft VUCA slideshow]
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*[http://en.wikipedia.org/wiki/Volatility,_uncertainty,_complexity_and_ambiguity VUCA article]
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*[http://www.au.af.mil/au/awc/awcgate/ndu/strat-ldr-dm/pt1ch2.html VUCA and decision making]
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=== Problem solving Videos ===
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*[http://www.youtube.com/watch?v=t2ZlEk5oHzo&list=PL379A17ACB08FE56C&feature=plpp_play_all Problem solving]
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*[http://www.youtube.com/watch?v=t2ZlEk5oHzo Problem Solving Ideas That Work]
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General problem solving:
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*[http://www.youtube.com/watch?v=t2ZlEk5oHzo Problem Solving Ideas That Work]
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*[http://www.youtube.com/watch?v=ME3mi6A88QE&feature=related How to become a better problem solver]
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*[http://www.youtube.com/watch?v=Kd4G_c_Ci_c Problem Solving Using the Why Tree By Creative Safety Supply]
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Mind mapping:
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[[File:Country church.jpg|thumbnail|425px|right]]
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*[http://freemind.sourceforge.net/wiki/index.php/Documentation Freemind documentation]
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*[http://www.mindmeister.com/ Mindmeister]
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*[https://chrome.google.com/webstore/detail/mindmeister/bdehgigffdnkjpaindemkaniebfaepjm?hl=en Mindmeister] - Chrome store - Works with Google drive
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*[http://www.youtube.com/watch?v=MlabrWv25qQ Mind mapping - Tony Buzan]
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*[http://www.youtube.com/watch?v=v8_H42Z9wxA How to make a mind map - version 1]
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*[http://www.youtube.com/watch?v=0UCXalYcoko How to make a mind map - version 2]
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*[http://www.youtube.com/watch?v=wLWV0XN7K1g How to make a mind map the basics]
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*[http://freemind.sourceforge.net/wiki/index.php/Main_Page FreeMind - Free mind mapping software]
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*[http://www.youtube.com/watch?v=33PCtkSlEf4 Mind mapping by Tony Buzan]
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*[http://www.youtube.com/watch?v=grut_2cardM FreeMind tutorial]
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Lateral thinking:
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*[http://www.youtube.com/watch?v=Nb9Oe83ruUw Dr. Edward de Bono discusses Lateral Thinking]
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*[http://www.youtube.com/watch?v=guvKWZnpw-s&feature=related Lateral thinking]
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*[http://www.youtube.com/watch?v=BpF80ztn2dM&feature=related Linear vs. Lateral Thinking - Team 49 Lateral thinking]
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Creative problem solving:
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*[http://www.youtube.com/watch?v=1hzOZrG3waA Creative problem solving]
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*[http://www.youtube.com/watch?v=l0deXiIQSF0&feature=related What is Creativity - Brian Tracy]
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Vuca:
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*[http://www.youtube.com/watch?v=r6t4Y3GfAf0 Vuca video - Get There Early - BK Business Book by Bob Johansen ]
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'''Forecasting:'''
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*[http://www.youtube.com/watch?v=t9JWa4pHAyU&feature=channel Effective forecasting - questioning your assumptions]
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*[http://www.youtube.com/watch?v=z68yL4omCm4 Gerald Celente on trend forecasting]
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Multiple strategies
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*[http://www.youtube.com/watch?v=z68yL4omCm4 Multiple strategies]
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=== Creativity / Innovation ===
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*[https://www.youtube.com/playlist?list=PLmZ6lxLSNRz3ulVfySGQO7XfjEKwB4kLB Creativity - playlist]
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*[http://www.youtube.com/watch?v=l0deXiIQSF0&feature=related What is creativity - Brian Tracy]
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*[http://www.tactical-graphic-design.com/articles/brian_tracy-guide_for_creative_thinking.htm Guide to creative thinking] by Brian Tracy
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*[http://www.nexera.com/members/your-inborn-creativity.htm Unlocking creativity] by Brian Tracy
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*[https://www.youtube.com/playlist?list=PLmZ6lxLSNRz29BnO6R17r9XkZoF6-PjWs Creativity - Buffalo State College lectures (International Center for Studies in Creativity) - Playlist 1]
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*[https://www.youtube.com/watch?v=pXRuufMFDWc&list=PLD989D12E5AA349A5 Buffalo State College- (International Center for Studies in Creativity) - Playlist 2]
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*[https://www.youtube.com/watch?v=oJavF95T448&list=PLPw8xRFij-jxmoKKhw1DK0NLGRaC4gygD  Buffalo State College- (International Center for Studies in Creativity) - Playlist 3]
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*[http://blog.sparcit.com/2015/02/press-release-suny-buffalo-state-selects-sparcits-automated-creativity-assessment-tool-for-its-upcoming-mooc-on-creativity/ SUNY Buffalo State Selects SparcIt’s Automated Creativity Assessment Tool for its Upcoming MOOC on Creativity]
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*[http://www.ez3dbiz.com/ez_creativity.html Ignite your creativity]
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*[http://www.slideshare.net/kkjjkevin03/creative-and-innovative-thinking-skills Creative thinking skills - slides]
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*[http://lifereimagined.aarp.org/page/signature/22711-Open-Your-Eyes--Yes--You-Are-Creative What kind of creative thinker are you? - a test]
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*[http://www.slideshare.net/usmcyoo/creative-thinking-4858458 Creative thinking - Tony Yoo slides]
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*[http://www.slideshare.net/bstennes/six-thinking-hats-overview-1326857 Bono - 6 thinking hats]
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*[http://www.slideshare.net/akhanna78/lateral-thinking-by-edward-de-bono Lateral thinking - Bono]
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International Center for Studies in Creativity:
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*[https://creativity.buffalostate.edu/videos International Center for Studies in Creativity - videos]
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*[https://www.youtube.com/watch?v=DbgwnIsm-7I International Center for Studies in Creativity - History]
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*[https://www.youtube.com/playlist?list=PLjs7_UtttXEBYdKyFmBXApjs-7vThZ-is Creativity 101]
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*[https://www.youtube.com/playlist?list=PLjs7_UtttXEAgx04mT6s2MvZkU2eSOdZt Disecting creativity]
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*[https://www.youtube.com/playlist?list=PLjs7_UtttXEDRHnfeqV939zB_gHnHG2P2 Alumni videos]
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*[https://www.youtube.com/playlist?list=PLjs7_UtttXEAJQQqGgonSd_ZbQ_cW8ldW Founder talks]
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Now here:
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*[http://www.walkyourtalk.at/wp-content/uploads/eight-questions-intensive1.pdf 8 questions]
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CNN - Next, innovation:
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*[http://whatsnext.blogs.cnn.com/category/the-next-list/ What is next - CNN]
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Innovation articles:
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*[http://www.innovationlabs.com/publications/ Innovation Labs publications]
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Ray Dalio: Be radically open-minded:
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*[https://fs.blog/2015/04/ray-dalio-not-knowing/ Ray Dalio: Open-Mindedness And The Power of Not Knowing]
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*[https://www.youtube.com/watch?v=J2Qrm9UB7qY Principles for Success “Be Radically Open-Minded”]
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== Critical Thinking skills ==
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*[http://en.wikipedia.org/wiki/Critical_thinking Critical thinking]
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*[http://academic.udayton.edu/legaled/ctskills/ctskills01.htm Critical thinking skills]
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*[http://www.truthpizza.org/outline.htm Responsible thinking - outline]
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*[http://www.youtube.com/watch?v=_VPg_cGAfHk&feature=PlayList&p=160B4FE1E81FFDE3&index=0&playnext=1 Critical Thinking]
 +
*[http://sociology.about.com/od/Research/a/Deductive-Reasoning-Versus-Inductive-Reasoning.htm Inductive vs. deductive reasoning]
 +
*[https://sites.google.com/site/socraticmethod8438746/ Socratic method]
 +
*[https://sites.google.com/site/decisionmakingmethodologies/ Strategic Decision making]
 +
 +
Avoiding errant thinking:
 +
 +
*[https://fallacyinlogic.com/the-psychology-of-human-misjudgment/ Charlie Munger: The Psychology of Human Misjudgment (Transcript)]
 +
 +
Books:
 +
 +
*[https://superthinking.com/ Superthinking: The Big Book of Mental Models] by Gabriel Weinberg (founder of DuckDuckGo search engine)
 +
 +
Cognitive bias mitigation:
 +
 +
*[http://io9.com/5974468/the-most-common-cognitive-biases-that-prevent-you-from-being-rational 12 of the most common cognitive biases]
 +
*[http://www.huffingtonpost.com/dr-jim-taylor/cognitive-biases-are-bad_b_3307172.html Cognitive biases are bad for business and ways to mitigate them]
 +
*[http://jeremiahstanghini.com/2013/06/24/ways-for-avoiding-cognitive-biases-list-of-biases-in-judgment-and-decision-making-part-16/ Ways to avoid cognitive biases in decision making]
 +
*[http://www.zhangzhiyong.cn/decision_making/avoiding_biase.htm Avoiding cognitive biases in decision making]
 +
*[http://critical-thinkers.com/2010/12/7-ways-to-avoid-groupthink/ Avoiding groupthink]
 +
*[http://hbr.org/2011/06/the-big-idea-before-you-make-that-big-decision/ar/1 The Big Idea: Before You Make That Big Decision...]
 +
*[http://en.wikipedia.org/wiki/Cognitive_bias_mitigation Cognitive bias mitigation - general and examples]
 +
 +
Recognizing the tactics of those engaged in disinformation:
 +
 +
*[http://www.globalresearch.ca/twenty-five-rules-of-disinformation/24889 Spotting the 25 tactics of those engaged in disinformation]

Latest revision as of 03:51, April 14, 2025

Teamwork skills videos

Team leadership skills

Videos:

Articles/books:

Key skills

Here are seven core skills that you must add to your toolbox if you wish to succeed as a leader:

  • 1. Goal Setting. The ability to set goals is one of the core competencies of an effective leader. ...
  • 2. Delegation.
  • 3. Decision Making
  • 4. Communication
  • 5. Time Management
  • 6. Problem Solving
  • 7. Relationship Building.

Coach Herb Brooks in the 2004 movie Miracle

In the classic 2004 hockey movie Miracle, coach Herb Brooks said about the 1980 USA Olympic Hockey team beating the Soviet Union Olympic hockey team:

"The only way we can compete with the Eastern Bloc teams is if we're willing to change. Change the way we train, the way we prepare, even change our schedule. I think we need to make it longer. You know, tougher. Much more competitive.

We also need to change the way we play the game. My plan is to adopt a new style. A hybrid of the Soviet school and the Canadian school. A combination that requires the highest level of conditioning, speed, creativity, and most of all, team chemistry."

Charles A. Garfield's thoughts

"Charles Garfield is the author of the widely acclaimed "Peak Performance" trilogy: Peak Performers, Team Management, and Second to None. Together, the three books -- which focus on high-performing individuals, teams, and organizations, respectively -- are a blueprint for managers pressured to continuously improve while doing more with less.

Garfield's work as a computer analyst and leader of a team of engineers, scientists, and support staff on the Apollo 11 project first led to his discovery of the dynamics of peak performance. For over thirty years, Garfield has conducted a continuous study of business high achievers and their companies. As founder and CEO of Shanti Project, a volunteer organization, he inspired service excellence for peak performers of another kind: patients and families facing life-threatening illness. For his work with Shanti, Garfield was named "National Activist of the Year."

Educom Review: Does the individual-effort paradigm limit performance?

Garfield: Sure. It limits quality. It limits service. If you don't get along with the person you are serving, you are simply not going to provide excellent service. So this "us vs. them" paradigm limits quality, service, performance, speed, innovation -- all the things we have identified over the last two decades as being critical to success in a global economy. At the highest level of productivity, all of those things are best served by a collaborative model that values both individual and team effort.

Educom Review: Why do people perform better in peak-performing teams than they would individually?

Garfield: Because they have coworkers with whom they can brainstorm and innovate. Most innovation is collaborative, despite the fact that we still believe that Thomas Edison, Albert Einstein, and a few chosen people in the back room are coming up with major breakthroughs all by themselves. If I have colleagues to brainstorm with, if I have people on whom I can rely for facts and strategies and tactics, and if we're all part of the same team pulling in the same direction toward shared missions and goals, then we'll see what I saw on the Apollo 11 project, one of the greatest collaborative efforts in history.

Educom Review: What strategies do you suggest to enhance peak performance?

Garfield: There is no quick fix. There is no one perfect program, no one right way. You have to come up with a system that constantly gets refined and tailored, with innovation being the norm. You are constantly in the design and redesign mode.

I offer flexible blueprints in my speeches, ones that we can adapt or adopt, test or ignore completely. The strategy depends entirely on the fit between that blueprint and the organization's needs. When we are serious about the radical redesign of processes with an aim toward quantum leaps in performance, flexibility is central to our success. Today there is too much change, flux, and fluidity to be rigid, to pretend that there is only one right way. In fact, there is no single right way that you can impose on any organization, no one canned quality or service program that you can expect to work for everyone.

Educom Review: What should organizations do first?

Garfield: Organizations begin the process of transformation by addressing some basic questions: What is our company's vision of the future? What values guide our actions as we move toward achieving our vision? What kind of organization do we want to create? Also, what business are we really in? What are our mission and goals?

Educom Review: Are there signs that an organization is moving in the direction of transformation?

Garfield: Yes. The organization adopts a fluid, flexible structure that accommodates rapid change and generates continuous innovation. A new thinking is evident within the organization, a mindset that eschews the "one right way" of doing things and that embraces change and reconciles opposite points of view.

Educom Review: For many years, you've talked about having a sense of mission. Is that more important than ever?

Garfield: Yes. The mission of the individual needs to align with the mission of the team, which needs to align with the mission of the organization. In fact, I would take it further -- the mission of the organization needs to align with the mission of the society in which it is embedded and the mission of the planet to which we are all indebted.

Educom Review: Why is it hard for people to keep that big picture in their heads?

Garfield: Most of us are dealing with a chronic state of present shock, trying to get through the day. But everybody can ask, "To what degree is my mission in line with the mission of my organization?" If it isn't aligned, you're in for problems. If it is, your career will more likely prosper. Peak performers keep both the bird's eye and the worm's eye view in mind -- to think globally, and act locally. This is just as important in managing a career or team as it is in managing an organization.

Educom Review: Suppose you have a high degree of mission alignment; will that make a significant difference in the meaning and quality of your life?

Garfield: You can be maximally aligned, but if your work does not have a deep meaning and purpose for you, if you don't have a deep sense of appreciation and gratitude for what you are contributing and a deep sense of pride in what you do and what your organization does, then the quality of your life and work will suffer. I see that too much, unfortunately. That's what demotivates people -- the absence of meaning, purpose, and pride.

The most powerful human motivator of all is the desire to be proud of ourselves in the pursuit of something we care about deeply. Some day, we in business will learn to tap the same creative wellspring of human motivation and spirit that gets tapped in causes that human beings hold most dear. Then our best energies will be unleashed in pursuit of aims valued by organizations and by the people who work in them. We will then have a far more ennobling view of business and work -- a view that allows us to see our efforts as powerful contributions to the life of our nations and to the life of the natural environment on which we depend."[1]

Teamwork skills articles and resources

Communication skills

Collaboration skills

Smooth interpersonal relations:

Conflict resolution skills:

Interpersonal skills

Interpersonal skills videos:

Verbal Communication skills:

Non-verbal communication:

Listening skills:

Negotiation skills:

Dealing with anger:

Conflict resolution:

Teamwork:

Articles

Mind maps

Social psychology

"Better to meet a she-bear robbed of its cubs than to confront a fool immersed in folly." - Wise King Solomon, Proverbs 17:12 (NRSV)

Problem Solving

"The first to plead his case seems right, Until another comes and examines him." - Solomon, (Proverbs 18:17 NASB)

Ray Dalios 5 steps to success (problem solving included):

Screenshot-2025-04-13-at-6.33.53 PM-1024x804.png

Articles:

Systems thinking:

George Polya's 4 steps to problem solving:


VUCA:

Problem solving Videos

General problem solving:

Mind mapping:

Country church.jpg

Lateral thinking:

Creative problem solving:

Vuca:

Forecasting:

Multiple strategies

Creativity / Innovation

International Center for Studies in Creativity:

Now here:

CNN - Next, innovation:

Innovation articles:


Ray Dalio: Be radically open-minded:

Critical Thinking skills

Avoiding errant thinking:

Books:

Cognitive bias mitigation:

Recognizing the tactics of those engaged in disinformation:

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